Terms of Service

Last updated: September 29, 2026

These Terms of Service (“Terms”) govern your use of smilemn.com and related website features operated by Gentle Dentistry of Minnesota (“Gentle Dentistry,” “we,” “us,” or “our”). By using this website, you agree to these Terms. If you do not agree, please discontinue use of the site.

Website Information Is General Information

Website content is provided for general educational and informational purposes. It is not a diagnosis, treatment plan, professional dental or medical advice, or a substitute for an examination by a qualified healthcare professional. Dental needs and treatment recommendations vary by patient.

No Dentist-Patient Relationship Created Online

Viewing this website, sending an email, submitting a form, requesting an appointment, or using another website feature does not by itself establish a dentist-patient relationship. A clinical relationship is established only as permitted by applicable law and practice procedures.

Emergencies

This website and its forms are not monitored as an emergency service. If you believe you are experiencing a life-threatening medical emergency, call 911 or seek appropriate emergency medical care. For urgent dental concerns, call a Gentle Dentistry office directly. Website messages should not be relied upon for urgent or time-sensitive care.

Appointments and Website Requests

Submitting an appointment or contact request does not guarantee availability and does not create a confirmed appointment. An appointment is confirmed only when acknowledged by the applicable Gentle Dentistry office. Office hours, providers, services, and availability may change.

Insurance and Benefit Information

References to accepted insurance, network participation, coverage, estimated benefits, patient portions, or eligibility are informational and may change. Insurance benefits are determined by the patient’s plan and insurer. Coverage verification or an estimate is not a guarantee of payment. Patients remain responsible for charges not paid by their plan, subject to applicable contracts and law.

Fees, Payments, Membership Plans, and Financing

Prices, membership-plan information, payment options, and financing information may change and may be subject to separate agreements, eligibility requirements, exclusions, or third-party terms. Patient financing services are provided by the applicable financing company, not by Gentle Dentistry. Approval, rates, fees, repayment terms, and credit decisions are determined by the financing provider. Online payment services may also be operated by third-party processors.

Third-Party Websites and Services

The website may link to third-party services such as maps, payment platforms, financing providers, review sites, social networks, scheduling tools, or other resources. These links are provided for convenience. Gentle Dentistry does not control and is not responsible for the content, availability, privacy, security, products, services, or terms of third-party websites.

SMS and Electronic Communications

If you separately opt in to SMS communications, message frequency may vary and message/data rates may apply. Consent to marketing text messages is not a condition of receiving dental care. You may opt out of text messages by replying STOP. Electronic communications may be subject to additional disclosures presented when you enroll or submit information.

Acceptable Use

You agree not to misuse the website, interfere with its operation or security, attempt unauthorized access, introduce malicious code, scrape or exploit the site in a manner that disrupts service, impersonate another person, submit unlawful or fraudulent information, or use the website in violation of applicable law.

Intellectual Property

Unless otherwise indicated, website text, branding, graphics, design elements, photographs, logos, and other original content are owned by or licensed to Gentle Dentistry and are protected by applicable intellectual-property laws. You may use the site for personal, noncommercial informational purposes. No other rights are granted without permission.

Website Availability and Accuracy

We work to keep website information useful and current, but we do not warrant that every page will always be complete, current, uninterrupted, secure, or error-free. We may modify, suspend, remove, or update website content or functionality without notice.

Disclaimer of Warranties

To the fullest extent permitted by law, this website is provided on an “as is” and “as available” basis without warranties of any kind, express or implied. Nothing in these Terms limits rights or obligations that cannot lawfully be limited or waived.

Limitation of Liability

To the fullest extent permitted by applicable law, Gentle Dentistry and its affiliates, owners, clinicians, employees, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of or inability to use this website or third-party services linked from it. This provision does not exclude liability that cannot legally be excluded.

Privacy and Health Information

Use of this website is also subject to our Privacy Policy. Patient protected health information is subject to applicable healthcare privacy requirements and Gentle Dentistry’s Notice of Privacy Practices, as applicable.

Governing Law

These Terms are governed by the laws of the State of Minnesota and applicable federal law, without regard to conflict-of-law principles, except where another law must apply. Any venue or jurisdiction requirement is subject to applicable law.

Changes to These Terms

We may revise these Terms as our website, services, or legal requirements change. Updated Terms become effective when posted unless otherwise stated. Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

Contact

Questions regarding these website Terms may be sent to info@smilemn.com.